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What About Cancellations and Reschedules
June 10, 2024

In the busy world of real estate, we know that schedules can change quickly. Maybe a property becomes unavailable, the weather turns bad, or other last-minute issues arise. These changes affect everyone involved—from property managers and real estate agents to photographers like us. That’s why understanding how to efficiently handle cancellations and reschedule appointments is crucial. It ensures that your property listings don’t lose any momentum and maintain their appeal to potential buyers.

At our core, we aim to make this process as smooth as possible for you. Flexibility and clear communication are key. Whether you’re dealing with an unexpected change or need to adjust a session time, knowing the right steps to take can save everyone time and stress. In this guide, we’ll walk you through our policies on cancellations and reschedules, provide tips for preparing for unforeseen changes, and explain how to easily reschedule your real estate photography appointments with us. These insights are designed to minimize disruption and maximize efficiency in managing your real estate needs.

Understanding Cancellation and Rescheduling Policies

Knowing our cancellation and rescheduling policies will give you the flexibility and peace of mind necessary when dealing with the unpredictable real estate market. First, it’s important to recognize that we strive to accommodate our clients as much as possible. For every appointment, we allow cancellations or rescheduling requests made up to 24 hours before the scheduled time without any charge. This time frame provides us with enough notice to adjust our schedules and allocate resources efficiently.

If a cancellation or rescheduling request is made within 24 hours of the appointment, there may be a small fee. This fee compensates for the time and resources that have been set aside specifically for the appointment. We are committed to transparency, so all potential fees are communicated clearly during the booking process. Our goal is always to work with you to find the best solution, even when changes are made at the last minute.

Preparing for Unexpected Changes in Real Estate Appointments

In the real estate industry, unexpected changes are a common occurrence. However, being prepared can help minimize their impact. We recommend always having a backup plan, especially if you are dealing with properties that have multiple stakeholders involved. Ensure that you have alternate dates and times in mind in case the original plan falls through. Communicating these backup options to us in advance can make rescheduling smoother if it becomes necessary.

Another effective strategy is to keep an open line of communication with all parties involved. Make sure that contact information is up-to-date and that everyone is kept in the loop about potential changes. Quick and clear communication can greatly decrease the chances of a last-minute scramble. Additionally, monitoring weather forecasts and being aware of any local events that might impact accessibility to the property can also prevent unexpected appointment disruptions. By staying informed and prepared, you can ensure that your real estate needs are met with as little hassle as possible.

Steps to Reschedule Your Real Estate Photography Session

If you need to reschedule your real estate photography session, don’t worry. We’ve made the process as simple as possible. First, give us a call or send us an email as soon as you know about the change in plans. The earlier you can contact us, the more likely it is that we can find a new time slot that fits your schedule and ours.

Once you’ve reached out, we will provide you with available dates and times for your rescheduling. You can choose the option that best fits your new schedule. We understand that in real estate, timing can be crucial, so we aim to be as accommodating as possible in providing quick alternatives. After you select a new appointment time, we’ll confirm the details with you and ensure that everything is set for the new date. Remember, keeping the lines of communication open can significantly streamline this process.

How We Handle Last-Minute Cancellations

At times, last-minute cancellations are unavoidable. When such situations arise, we strive to handle them with understanding and efficiency. If you must cancel an appointment without the possibility of rescheduling it immediately, just let us know. We will cancel the session at no additional cost to you if it’s more than 24 hours in advance. For cancellations made less than 24 hours before the appointment, a small fee may apply, primarily to cover the resources that had already been allocated for your session.

We always encourage our clients to reschedule rather than cancel completely whenever possible. This approach helps maintain momentum in marketing your property without the need to start the process over. If rescheduling isn’t an immediate option, we do our best to accommodate rebooking at a later date that suits you.

Bringing It All Together

Navigating the scheduling and rescheduling of real estate photography appointments doesn’t have to be a hassle. Our policies and processes are designed to support you fully through any changes in plans. We understand the dynamics of the real estate market and are here to ensure that your photography needs are met with as little disruption as possible.

Whether you’re coordinating your first real estate listing or managing multiple properties, remember that a flexible and communicative approach can make all the difference. If you have any questions about scheduling, rescheduling, or even canceling your real estate photography sessions, don’t hesitate to reach out. 

At CURB360, we are committed to providing top-notch service and support to help showcase your property in the best possible light. Let us help make your property stand out in the market. Reach out today to discuss how we can assist you with your real estate photography needs.

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